Online Registration & Check In

It is highly recommended that you do your Check-In, and the Check-In of your guests, on the Symphony of the Seas as soon as you get your Booking ID (Also called Reservation Number). The Booking ID of all occupants of a stateroom is the same. All information must be completed for all guests in your stateroom prior to arrival at the port of Miami in order to ensure that documents are correct. You will need your passport and the passport of your guests for this process.

To do the Check In, you will need to enter your Last Name and your reservation number. Departure Day is September 14, 2019.

The Symphony of the Seas is still a ship that offers regular online check-in without having to specifically create a guest account with RCI. Click here for the link that will bring you straight to the relevant check In page.

Guests that check-in via the following consumer websites will not be automatically routed to the Guest Account sign-in page.

Guests who do NOT log into their Guest Account, but instead click “Already Booked” and select “Online Check-In” will continue to get the current online check-in process.

We would definitely urge you to download the Royal Caribbean International App on your mobile device. The app is available on Apple App Store (IOS 11, or later) or Google Play Store (Android 6, or later).  Note that you can also complete your online check-in using the App. It is very self-explanatory and easy to use.

Here are some of the advantages of using the mobile app:
   • Online Check tutorial
   • Easy Check-In
   • No printing requirement of your SetSail pass
   • Barcode Check In upon arrival at the cruise terminal
   • Shipboard activities Outline
   • Cruise Compass Content for the entire vogage
   • Deck Plans
   • Personal Calendar
   • Dining Options, etc.

Once your registration completed, if you have not used the App, print your Set Sail Pass in advance for a much faster check-in at the port.

Visit and for Pre-Sailing information and Frequently Asked Questions.

If you are experiencing any problem creating your account or checking in, click here for the detailed procedure. While doing your online check-in, you will also see a phone number to call RCI for assistance: 1-800-398-9819 (North America).  if you are non-US, the phone number provided for assistance may differ; check here for more.

Note: You must be on board the Symphony of the Seas NO LATER THAN 3:00 pm on September 14th.